Plumbing Toolbox app eases installer workloads

Published:  21 May, 2015

Boiler manufacturer Glow-worm has launched a Plumbing Toolbox app, which it says will ease the workload of professional installers.

Exclusively available to Glow-worm's Club Energy loyalty scheme members, the Plumbing Toolbox provides installers with easy access to full technical product manuals and fault-finder codes to enable onsite diagnostics. It also now allows qualified installers to submit Gas Safe notifications directly to the register.

A Benchmark capability also enables Gas Safe registered engineers to complete their Benchmark reports on the App and email them directly to their customer, without leaving the site.

Club Energy members who download the April release of the app can try Scan and Win to get their hands on instant prizes. All they have to do is simply scan dedicated barcodes in merchants, Glow-worm Training Centres of Excellence, and in magazine advertising. Prizes up for grabs include tickets to the Formula 1 at Silverstone, iTunes gift cards, European breaks and workwear.

Gregg Cole, commercial director at Glow-worm, said: "At Glow-worm we are continually looking for new ways in which we can make the working life of installers even easier, and our enhanced Plumbing Toolbox app is just one example of this.

"Its new features not only make completing best practice even easier for professional installers, but they also allow heating engineers to save time on the job and provide an enhanced level of customer service to homeowners. We encourage anyone who is interested in taking advantage of its benefits to join Club Energy now for free and download the app.”

Users of the app can also enjoy instant warranty registration with homeowner confirmation, customer leads direct to their phone, and access to an interactive merchant locator. Plumbers can also manage their Club Energy account via the app, whether they are registering an install, viewing their claims or requesting training.

The Club Energy loyalty scheme by Glow-worm is exclusively available to all Gas Safe installers and offers members cash rewards on Glow-worm purchases, free five-year warranties and business support, in addition to access to the Plumbing Toolbox app. Membership is free. To join Club Energy and download the app, visit www.glow-worm.co.uk.